Fidence Invest Limited (hereinafter referred to as the “Company” or “we”), intends to provide its clients (hereinafter referred to as the “User” or “Client”) with services via accessible e-channels. This policy describes the types of information that we may collect from you or that you may submit ("Personal data"), as well as the services that are associated with it ("Services") and how we collect, use, store, protect, and disclose your Personal data. We take your privacy seriously and are dedicated to keeping it safe and secure. The policy also describes your options on how we use your personal data and how you can view and amend it. This Policy complies with the "Personal Data.

• Access Code: It is the customer's personal identification code (password, number, or passcode as the case may be).
• Personal Information: is information (whether true, false, materially entered or recorded) related to the personal identity or reasonably be ascertained and confirmed by such information.
• Cookies: are text files transferred to the hard disc by a web page server, as web browsers are designed to accept cookies. The company uses them to enhance browsing experience and collect anonymous statistical data.

This policy aims to:

• Ensure the client receives a fair, transparent, and honest transaction.
• Enable the client to access financial services and products easily, at appropriate cost and quality.
• Help you understand the nature and reasons for collecting information, and how to update, export, and delete your information.
• Reassure you that the confidentiality and privacy of your data is of utmost importance to us.

The company is committed to respecting the user's privacy and protecting all and every personal information obtained and/or used as part of the process of collecting data/information, when provided by the users for using any of the company's services, via any of its e-channels. This personal information is collected and used in accordance with this Privacy Policy.

Information we may collect:

• Account details: name, email, phone number, address, ID number.
• Financial information: account balances, income, payment history.
• Usage data: IP address, browser type, browsing history (using cookies).
• Approximate geographical data based on IP address.

• Through registration and account opening forms on our website or app.
• When you use our services and products.
• Phone conversations with our representatives (may be recorded for quality and training).
• Interactions via social media.
• Surveys and feedback you participate in.
• Visits to our premises (recorded by surveillance cameras for security).

We review this Privacy Policy periodically and may make changes, which become effective immediately upon posting the new version with an effective date. Your continued use of the site after any changes constitutes your acceptance of the revised policy. Please visit this page regularly to stay updated.